Gaming on bijlive should always be fun. The moment it stops feeling that way, we want you to know exactly what tools are available to help you take a step back, set limits, or stop entirely. No judgment — just support.
Strict age verification on every account
You control your deposit and session caps
Lock your account for 24h, 7d, or 30d
Live chat and email, always available
Player Protection Tools
Every bijlive player has access to these tools from their account settings — no waiting, no approval needed. You can activate any of them right now.
Set a daily, weekly, or monthly cap on how much you can deposit into your bijlive account. Once set, the limit takes effect immediately. You can reduce it at any time, but increasing a limit requires a 24-hour cooling period before it activates — giving you time to reconsider.
Set an alert that pops up after a defined period of continuous play — 30 minutes, 1 hour, or a custom duration. The reminder gives you a moment to pause, check in with yourself, and decide whether to continue. It is not a forced stop, just a nudge to stay aware.
Cap the total amount you are willing to lose in a given period. When your net losses reach the limit you have set, bijlive will automatically prevent further play until the period resets. This tool is especially useful for players who want a hard financial boundary without closing their account.
Take a short break from bijlive without permanently closing your account. Choose a cooling-off period of 24 hours, 7 days, or 30 days. During this time your account is locked — you cannot log in, deposit, or place bets. The lock cannot be reversed once activated, so use it when you mean it.
If you feel you need a longer break, bijlive's self-exclusion tool lets you lock your account for 6 months, 1 year, or permanently. During self-exclusion you will also be removed from all bijlive marketing communications. To reactivate after a fixed-term exclusion, you must contact support and complete a 7-day review period.
Enable reality check prompts to receive a summary of your session — how long you have been playing, how much you have wagered, and your net result. These prompts appear at intervals you choose and are designed to keep you grounded in the facts of your session rather than the feeling of the moment.
Know the Warning Signs
Problem gambling does not always look obvious. It can creep up gradually — a few extra sessions here, a bigger deposit there. bijlive wants every player to recognise the early signs before they become serious problems.
If you recognise any of the signs listed here in your own behaviour, please use one of bijlive's responsible gaming tools or reach out to our support team. There is no shame in asking for help — it is the smart move.
If you are in crisis right now: Contact bijlive support immediately via live chat. We will help you activate self-exclusion within minutes and point you toward professional support resources.
You spend more money on bijlive than you originally planned, and find it hard to stop once you have started a session.
You chase losses — depositing more after a losing session in an attempt to win back what you have lost.
Gaming on bijlive is affecting your sleep, work, relationships, or daily responsibilities.
You feel anxious, irritable, or restless when you are not able to play, or when you try to cut down.
You hide your gaming activity from family or friends, or feel guilty about how much time or money you spend.
You borrow money, sell possessions, or use funds meant for essential expenses in order to fund your gaming.
You have tried to stop or cut back before but found yourself returning to the same patterns within days or weeks.
Quick Self-Check
Answer these five quick questions honestly. This is not a clinical assessment — it is a simple way to check in with yourself. Your answers are not stored or shared.
Step-by-Step
Setting up your responsible gaming preferences on bijlive takes less than two minutes. Here is exactly how to do it.
Go to bijlive.app and sign in with your registered mobile number and password.
Tap your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
Find the "Responsible Gaming" tab in your settings panel. All available tools are listed here with clear descriptions.
Select the tool you want — deposit limit, cooling-off, self-exclusion, or session reminder — enter your preferred values, and confirm. Most tools activate immediately.
If you cannot find a tool or need immediate assistance, open the live chat on bijlive and our team will activate any restriction for you within minutes.
Deposit limits take effect immediately when you lower them. Increases require a 24-hour waiting period.
Cooling-off periods cannot be cancelled once activated. Plan accordingly before you set one.
Self-exclusion removes you from all bijlive marketing lists automatically. You will not receive any promotional messages during the exclusion period.
Any funds in your bijlive account during a self-exclusion period remain safe and can be withdrawn at any time.
bijlive support staff are trained to handle responsible gaming requests with full confidentiality and zero judgment.
Minors are strictly prohibited from using bijlive. If you suspect an underage person is using your account, contact support immediately.
bijlive believes that responsible gaming is not a box to tick — it is a core part of how we operate. Every feature we build, every promotion we run, and every policy we write is reviewed through the lens of player welfare. We want bijlive to be a platform where players in Bangladesh can enjoy games safely, with full confidence that the platform is working in their interest.
Responsible gaming at bijlive means giving players the information and tools they need to make informed decisions about their play. It means intervening when we see patterns that suggest a player may be struggling. And it means making it genuinely easy — not difficult — to set limits, take breaks, or stop playing altogether.
bijlive's responsible gaming programme covers deposit limits, loss limits, session time reminders, reality check prompts, cooling-off periods, and full self-exclusion. All of these tools are available to every registered player at no cost, with no waiting period for protective measures.
Our Promise: bijlive will never make it harder for a player to set a limit or take a break than it is to make a deposit. Responsible gaming tools are always one tap away in your account settings.
bijlive is strictly an adults-only platform. You must be 18 years of age or older to register an account, make a deposit, or play any game on bijlive. This is not just a policy requirement — it is a firm commitment to protecting young people from the potential harms of gambling.
At registration, every player must confirm they are 18 or older. bijlive reserves the right to request identity verification documents at any time to confirm a player's age. Accounts where age cannot be confirmed will be suspended until verification is complete, and any winnings generated during an unverified period will be withheld pending review.
If you share a device with younger family members, bijlive strongly recommends enabling device-level parental controls and ensuring your bijlive account is protected by a strong, unique password that is not shared with anyone under 18.
bijlive uses automated monitoring systems to identify patterns of play that may indicate a player is experiencing difficulties. These systems look at factors including session length, deposit frequency, loss chasing behaviour, and sudden changes in wagering patterns.
When our systems flag a player account for review, a member of the bijlive responsible gaming team will reach out via the contact details on the account. This outreach is not punitive — it is a genuine check-in to make sure the player is okay and to offer information about available tools and support.
In cases where bijlive has serious concerns about a player's wellbeing, we reserve the right to apply temporary account restrictions proactively, even without a player request. Any such restrictions will be communicated to the player immediately, along with information on how to discuss them with our support team.
bijlive's marketing and promotional communications are designed to be honest, transparent, and never targeted at vulnerable players. We follow strict internal guidelines on how bonuses and promotions are advertised, and we do not use misleading language that overstates the likelihood of winning.
Players who have activated any responsible gaming restriction — including deposit limits, cooling-off periods, or self-exclusion — are automatically removed from all bijlive promotional mailing lists. We do not send bonus offers or re-engagement messages to players who have indicated they need a break.
bijlive does not target advertising at individuals who have previously self-excluded or who have been identified as potentially vulnerable. Our marketing materials always include responsible gaming messaging and a reminder that gaming should be kept as entertainment, not treated as a source of income.
Every member of the bijlive customer support team receives training in responsible gaming awareness before they handle any player interactions. This training covers how to recognise signs of problem gambling in player communications, how to respond with empathy and without judgment, and how to guide players toward the appropriate tools and resources.
bijlive support staff are trained to prioritise player welfare over commercial outcomes. If a player contacts support and shows signs of distress related to their gaming, the support agent is empowered to proactively offer responsible gaming tools, apply temporary restrictions, and escalate the case to a senior welfare officer if needed.
All responsible gaming interactions are handled with full confidentiality. Information shared with bijlive support in the context of a responsible gaming request is not used for marketing purposes and is not shared with third parties except where required by law.
If you are concerned about your own gaming or the gaming behaviour of someone you care about, please reach out to bijlive directly. Our responsible gaming support is available 24 hours a day, 7 days a week.
Remember: Gambling should always be entertainment. If it ever feels like more than that — if it feels like a need, an escape, or a way to solve financial problems — please stop and reach out. bijlive is here to help, not to judge.
Play Responsibly on bijlive
Create your bijlive account today and set up your responsible gaming preferences from day one. Deposit limits, session reminders, and cooling-off tools are all ready and waiting in your account settings.