Frequently Asked Questions

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Everything you need to know about bijlive — from creating your account and making your first BDT deposit to understanding game rules, claiming bonuses, and withdrawing your winnings. Find your answer below or search by topic.

Account

Deposits

Games

Bonuses

Withdrawals

App

50+ Questions Answered
24/7 Live Support
BDT Payments
Secure Platform
Instant Payouts
Mobile Optimised
50+
FAQ Topics
<3 min
Avg. Support Response
24/7
Live Chat Available
৳100
Min. Deposit

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All Account Deposits Withdrawals Games Bonuses App Security
Account

Creating a bijlive account takes under two minutes. Go to /register, enter your mobile number, choose a password, and verify your number with the OTP sent to your phone. Once verified, your bijlive account is active and ready to use. You do not need to submit any documents to start playing — just register, deposit, and go.

No. bijlive allows one account per person and per mobile number. Creating multiple accounts is a violation of the bijlive Terms and Conditions and may result in all accounts being suspended and balances forfeited. If you have forgotten your login details, use the password reset option on the login page instead of creating a new account.

Go to the bijlive login page and tap "Forgot Password". Enter the mobile number linked to your account and you will receive an OTP. Enter the OTP, set a new password, and you are back in. If you no longer have access to your registered mobile number, contact bijlive support via live chat and the team will verify your identity manually.

To close your bijlive account, contact the support team via live chat or email at [email protected]. Before closing, make sure you have withdrawn any remaining balance. If you are closing your account for responsible gaming reasons, bijlive also offers a self-exclusion option — visit the Responsible Gaming page for details.
Deposits

Log in to your bijlive account, go to the Deposit section, select your preferred payment method — bKash, Nagad, or Rocket — enter the amount, and confirm. You will receive a payment prompt on your mobile wallet app. Approve the payment and your bijlive balance is credited instantly. The whole process takes about 60 seconds.

The minimum deposit on bijlive is ৳100. There is no maximum deposit limit set by bijlive, though your mobile wallet provider may have its own daily transaction limits. All deposits are processed in BDT — no currency conversion, no hidden fees on the bijlive side.

bijlive currently accepts bKash, Nagad, and Rocket. These are the three most widely used mobile financial services in Bangladesh, so most players can deposit without needing a bank account. bijlive does not currently accept credit cards, debit cards, or international payment methods.

Most bijlive deposits are credited instantly. If your balance has not updated after 5 minutes, first check your mobile wallet transaction history to confirm the payment went through. If the payment was deducted from your wallet but not credited to bijlive, contact support via live chat with your transaction ID and the amount. The team will resolve it quickly — usually within 15 minutes.
Withdrawals

Go to your bijlive account dashboard, tap Withdraw, enter the amount you want to withdraw, select your mobile wallet (bKash, Nagad, or Rocket), and confirm. The funds are sent directly to your mobile wallet. Most bijlive withdrawals are processed within minutes during normal operating hours.

The minimum withdrawal on bijlive is ৳200. There are no withdrawal fees charged by bijlive. Your mobile wallet provider's standard transfer fees may apply depending on the amount and your wallet type.

The vast majority of bijlive withdrawals land in your mobile wallet within 5 to 15 minutes. During peak hours or if your withdrawal triggers a routine security check, it may take up to 2 hours. If your withdrawal has been pending for more than 2 hours, contact bijlive support via live chat with your withdrawal reference number.

Common reasons for a bijlive withdrawal being rejected include: the withdrawal amount exceeds your available balance, an active bonus wagering requirement has not been met, the mobile wallet number does not match the one registered on your bijlive account, or a security flag was raised on the account. Check your account status and bonus terms first. If everything looks correct, contact bijlive support for a specific explanation.
Games

bijlive currently offers seven games: Aviator, Monster Dice, Multi Bet, Double Fortune, Golden Bank, High Roller, and the Entertainment section which features rotating casual games. Each bijlive game has its own mechanics, RTP, and minimum bet — visit the individual game pages for full details.

Yes. All bijlive games use a provably fair algorithm. Before each round starts, a cryptographic hash of the result seed is published. After the round ends, the original seed is revealed so you can verify the result independently. This means bijlive cannot alter outcomes after bets are placed. Your full round history, including seeds and hashes, is available in your bijlive account.

RTP (Return to Player) varies by game. Aviator and Double Fortune are at 97%+, High Roller at 97.5%+, Multi Bet at 96.5%+, Monster Dice and Golden Bank at 96%+, and Entertainment games at 95%+. These figures represent the theoretical long-term return across all players — individual session results will vary.

Yes. Every bijlive game has a demo mode that lets you watch rounds and understand the mechanics without placing real BDT bets. Demo mode is available after logging in to your bijlive account. It is a good idea to spend a few rounds in demo mode whenever you try a new bijlive game for the first time.
Bonuses

bijlive runs a range of promotions including a welcome bonus for new players, reload bonuses for existing players, Aviator cashback, Monster Dice free rounds, and High Roller leaderboard prizes. Promotions are time-limited and the terms vary per offer. The best way to stay updated is to enable push notifications on the bijlive app so you never miss a live promotion.

Wagering requirements specify how many times you need to play through a bonus amount before you can withdraw it as real cash. For example, a ৳500 bonus with a 10x wagering requirement means you need to place ৳5,000 in total bets before the bonus converts to withdrawable funds. Each bijlive promotion lists its specific wagering requirement in the offer terms — always read these before claiming a bonus.

The bijlive welcome bonus is automatically applied when you make your first qualifying deposit after registering. You do not need to enter a promo code. Make sure your first deposit meets the minimum amount stated in the current welcome offer terms. The bonus is credited to your bijlive account within a few minutes of your deposit being confirmed.

No. bijlive bonuses must meet the wagering requirement before they can be withdrawn. Your real money balance and bonus balance are tracked separately in your bijlive account. Real money winnings from bets placed with your own funds can be withdrawn at any time, subject to the standard withdrawal minimums.
App

Visit the bijlive App page on your mobile browser and follow the download instructions for Android or iOS. The bijlive app is not listed on the Google Play Store or Apple App Store — you download it directly from the bijlive website. The installation file is safe and the process takes about 30 seconds on a standard mobile connection.

Yes. The bijlive app works on both Android and iOS devices. iPhone users can install the bijlive app as a Progressive Web App (PWA) directly from Safari — tap the Share button and select "Add to Home Screen". This gives you a full app-like experience with fast loading and push notifications, without needing to change any iPhone settings.

The bijlive app is optimised for low data usage, which is important for players on mobile data plans in Bangladesh. Games are lightweight and load quickly even on 3G connections. A typical bijlive gaming session of 30 minutes uses approximately 10–20 MB of data depending on the game and your connection speed.
Security

Yes. bijlive uses SSL encryption on all pages and transactions. Your personal data and payment information are never stored in plain text. The bijlive platform also uses two-factor authentication via OTP for account login and withdrawals, which means even if someone knows your password, they cannot access your account without your registered mobile number.

If you suspect unauthorised access to your bijlive account, change your password immediately via the login page and contact bijlive support via live chat. The support team can temporarily freeze your account while the issue is investigated. Never share your bijlive password or OTP codes with anyone — bijlive staff will never ask for these.

bijlive does not sell or share your personal data with third-party advertisers. Data is only shared with payment processors (bKash, Nagad, Rocket) as required to process your transactions, and with regulatory bodies if legally required. For full details, read the bijlive Privacy Policy.
  Still Need Help?

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Live Chat

Available 24/7 inside the bijlive app and website. Fastest way to get help.

Email Support

[email protected]
Response within 2 hours.

  Useful Links

New to bijlive? Register in under 2 minutes, deposit from ৳100 via bKash, Nagad or Rocket, and start playing any bijlive game right away. No paperwork needed.

What Makes bijlive Different

Beyond the FAQ, here is a quick look at the core reasons players across Bangladesh choose bijlive every day.

Instant BDT Deposits

Top up your bijlive account in seconds using bKash, Nagad, or Rocket. No bank account needed, no conversion fees, minimum just ৳100. Your balance is ready to play the moment the payment clears.

Provably Fair Games

Every bijlive game round is verifiable. The cryptographic seed is published before each round and revealed after, so you can independently confirm that no result was manipulated. Full transparency, every time.

Mobile-First Platform

bijlive is built for mobile from the ground up. The app loads fast on 3G, uses minimal data, and keeps your session active in the background. Play Aviator or Monster Dice anywhere in Bangladesh.

Fast Withdrawals

Most bijlive withdrawals reach your mobile wallet within 5 to 15 minutes. No lengthy verification queues, no unexplained delays. Your winnings are yours — bijlive gets them to you fast.

Regular Promotions

bijlive runs ongoing promotions — welcome bonuses, cashback on Aviator, free rounds on Monster Dice, and High Roller leaderboard prizes. Enable push notifications on the bijlive app to catch every offer.

24/7 Live Support

The bijlive support team is available around the clock via live chat. Average response time is under 3 minutes. Whether it is a deposit issue, a game question, or an account problem — help is always one tap away.

Ready to Play on bijlive?

You have got the answers — now it is time to play. Create your free bijlive account in under 2 minutes, deposit from ৳100 via bKash, Nagad or Rocket, and jump straight into any bijlive game.

Under 2 minutes to register  ·  BDT deposits only  ·  Provably fair